Contact Us
We're here to help with orders, returns, sizing questions, and anything else. Reach us through any of the channels below and we'll get back to you within 1–2 business days.
Contact Information
- Email: [email protected]
- Phone: (305) 904-4045
- Hours: Monday–Friday, 9am–6pm EST
- Response time: Within 1–2 business days
- Address: 1480 NW N River Dr #2406, Miami, FL 33125
For return requests, include your order number, item name, and reason. For damaged items, attach photos within 7 days of delivery.
Common Questions
How long does order processing take?
Most orders are packed and handed to the carrier within 1–2 business days. You'll receive a tracking email after the carrier scans the package.
How do I start a return?
Email [email protected] with your order number, the item you want to return, and the reason. Returns must be initiated within 30 days of delivery. Items must be unworn, unwashed, and have original tags attached. See our Return & Refund Policy for full details.
My item arrived damaged — what do I do?
Email us with your order number, a description of the damage, and clear photos within 7 days of delivery. We'll review and arrange a replacement or refund.
Can I cancel or change my order?
Contact us as soon as possible. If the order has not entered packing or been picked up by the carrier, we will do our best to cancel or modify it. Once the carrier has it, changes are no longer possible.
What payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express, and Discover through PayPal secure checkout.
Do you offer free shipping?
Yes. Standard shipping is free on orders of $75 or more. Alaska and Hawaii orders are not eligible for the free shipping threshold. See our Shipping Policy for rates and delivery times.